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Policies

Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a defect from manufacturing.  Art pieces can be returned within 30 days of receiving it.  For custom pieces please see exceptions below.

To return a piece please contact Cam using the contact form to request a refund and Cam will arrange your return.

Return Exceptions

Commissioned pieces can not be returned and any deposits made on commissioned pieces or custom orders will not be refunded once the work has begun.

Merchandise that has been used will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your  item is in it’s original new condition, you may exchange your item for a different design. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Shipping Damage

If your items(s) have been damaged in shipping we will work with you to receive a full refund from the shipper.  This process does take time so please be patient while dealI g with the shipping company.