Returns, Refunds, and Exchanges Policy
How To Return An Item
Your piece(s) must be in its original unused condition to be returned unless there is a defect from the creation process. Functional Art and Sculpture pieces can be returned within 30 days of receiving them. For custom orders please see exceptions below.
To return a piece please contact US to request a refund and he will arrange your return.
Return Exceptions
Custom orders and commissioned pieces cannot be returned. Materials are purchased and pre-work begins once a deposit is made for commissioned pieces or custom orders so deposits will not be refunded once the order has been placed.
Functional Art Designs and Sculptures that have been used will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. I also do not refund the original shipping and handling that you paid on the order.
Exchanges
If your item is in its original new condition, you may exchange your item for a different design. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.